Implementing Cisco Collaboration Applications v1.2
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Cisco collaboration applications v1.2 (300-810)

Implementing Cisco Collaboration Applications v1.2 (CLICA 300-810) is a 90-minute exam associated with the CCNP Collaboration Certification.

Implementing Cisco Collaboration Applications (300-810 CLICA)

The CCNP Collaboration concentration exam, Implementing Cisco Collaboration Applications (300-810 CLICA) v1.2, validates expertise in deploying and managing Cisco collaboration applications. This includes configuring single sign-on, Cisco Unified IM and Presence, Cisco Unity Connection, Cisco Unity Express, and various application clients, demonstrating proficiency in core collaboration technologies.


What you’ll learn 

  • Single Sign-On (SSO) for Collaboration Applications
  • Cisco Unified IM and Presence and Cloud Messaging
  • Cisco Unity Connection
  • Application Clients

Syllabus Summary

Single sign-on (SSO) for collaboration applications

Describe these types of SSO as they relate to collaboration

  • Integrated Windows AD
  • Kerberos
  • Two-factor authentication (2FA) 1.1.d Third-party IdP

Describe the SAML SSO login process flow in the context of Cisco Collaboration solutions

  • Integrated Windows AD
  • Kerberos
  • Two-factor authentication (2FA) 1.1.d Third-party IdP
Cisco unified IM and presence and cloud messaging

Configure cisco unified im and presence on-premises

  • High availability
  • High availability
  • Calendar integration
  • Apple push notification service
  • Persistent chat
  • Federation configuration (xmpp and sip) 2.2.g message archiver service
  • Third-party compliance server integration

Troubleshoot cisco unified im and presence on-premises

  • Xmpp
  • Kerberos
  • Two-factor authentication (2fa) 1.1.d third-party idp
Cisco unity connection

 Configure these in Cisco Unity Connection

  • High availability
  • Call handlers
  • Voicemail transfers and greetings 3.1.c Routing rules
  • Distribution lists
  • LDAP integration

Troubleshoot these in Cisco Unity Connection

  • Call handlers
  • Voicemail transfers and greetings
  • Auto Attendant
  • Routing rules
  • MWI

Implement toll fraud prevention

Troubleshoot Cisco Unity Connection integration options with Cisco UCM

Describe digital networking in multicluster deployments in Cisco Unity Connection

Application clients

Configure DNS for service discovery

Troubleshoot service discovery

Troubleshoot Cisco Jabber and Webex App phone control

Troubleshoot Cisco Jabber and Webex App voicemail integration

Troubleshoot certificate validation

Describe the Cisco Unified Attendant Console Advanced integration

Troubleshoot Webex App functions

Troubleshoot these in Cisco Unity Connection

  • Login process
  • Call signaling
  • Voice/video quality
  • Voicemail
  • Proximity

Required Exam

  • Exam Code: CLICA 300-810
  • Duration: 90 minutes
  • Exam Cost: 300 USD

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